From what I can see in the photo, it looks cosmetic. I'd be furious too, but if you want to see what an unsellable, totaled car looks like…well, here's what happened to my Honda Fit in 2014:

//

WP<u>20140505</u>007.jpg

WP<u>20140505</u>006.jpg

WP<u>20140513</u>001.jpg